KPO & BPO · UK ⟷ India

We run the sales and the back office — like they were our own.

BYSK Ventures is an outsourcing partner for travel, IT and construction companies across the UK and India. You keep the brand and the strategy; we carry the calls, the bookings, the data and the paperwork.

2 yrs
building delivery teams
3
industries served end to end
2
geographies, one team
Live operations

One desk between two markets

United Kingdom Front-of-house · sales · clients India · Mohali Delivery · back office · data
Inbound & outbound sales Bookings Customer support Back-office processing Reporting
2 years
In operation and scaling
UK & India
Two time zones, covered
3 sectors
Travel · IT · Construction
End-to-end
Sales through to settlement
What we do

Two kinds of outsourcing, run under one roof.

Some work needs judgement and analysis. Some work needs volume, accuracy and a friendly voice on the line. BYSK was built to do both, so a single partner can cover the whole operation instead of stitching together three.

KPO — KNOWLEDGE PROCESS

The thinking work

Research and analysis your team would do if it had the hours. We turn raw operational data into something a manager can act on.

  • Market, supplier and fare research
  • Data analysis, dashboards and MIS reporting
  • Back-office accounting and reconciliation
  • Bid, tender and estimating support
  • Software and QA support for IT teams
BPO — BUSINESS PROCESS

The doing work

The day-to-day volume that keeps a business moving — answered, processed and closed off, so nothing sits in a queue overnight.

  • Inbound and outbound voice sales
  • Bookings, reservations and order management
  • Customer support and helpdesk
  • Lead generation and appointment setting
  • Back-office data entry and processing
Industries we serve

We learn your business before we answer your phones.

Every sector has its own language and its own systems. We staff and train teams around the way each industry actually works — not a generic call-centre script.

Travel

From the first enquiry to the final invoice — reservations, ticketing, fare audits and round-the-clock support for agencies and tour operators.

ReservationsTicketingFare audit24/7 support

Information Technology

Technical helpdesk, software and QA support and data management for IT firms that need cover across the working day on both sides.

HelpdeskDev supportQAData ops

Construction

Estimating support, document control, procurement back-office and bid preparation that keeps tenders moving and sites supplied.

EstimatingTendersProcurementDocument control
The UK ⟷ India bridge

A delivery team in India, an experience that feels local in the UK.

Our advantage is the line between two markets. UK clients get sales and support that sound right and respect their hours; the heavy lifting runs from Mohali, where the talent and the cost structure make it sustainable.

  • Working hours aligned to UK and Indian business days
  • Teams trained on your tools, tone and compliance rules
  • Clear reporting, so you always know what the offshore desk did
  • One contract that covers strategy-grade KPO and high-volume BPO
UK India shaping tomorrow, today
Why BYSK

Younger than the giants. Closer than them, too.

01

You speak to owners, not a queue

We are a two-year-old firm by design. Decisions are quick, account managers are reachable, and your work does not disappear into a process built for a thousand other clients.

02

Sector-specific, not script-generic

Travel, IT and construction each get teams trained on the systems and vocabulary they actually use, so the offshore desk feels like part of your own.

03

One partner, the whole operation

From a sales call to a reconciled ledger, KPO and BPO sit under one roof — fewer vendors, fewer handovers, one point of accountability.

04

Built for two time zones

From Mohali we cover UK and Indian business hours, so enquiries get answered and back-office work is done before your day starts.

Get in touch

Tell us what is eating your team's time.

Send over one process you would happily hand off and we will map how a BYSK desk would run it.

Call us

1800 890 8288
Toll-free · UK & India hours

Visit

4th Floor, Prime Tower-1, Plot F-542,
Phase 8B, Sector 75, Sahibzada Ajit Singh Nagar (Mohali), Punjab 140308

Online

www.byskventures.com
Send your brief any time

Ready to take a process off your plate?

Two years in, set up for travel, IT and construction across the UK and India.

Explore our services